Try it risk free for 30 days.

We offer a 30-day unconditional money-back guarantee. If for any reason you are unhappy with the product, simply return it in its original condition for a full refund.

To claim a return for a refund, please send us the details along with your order number to contact@terratac.co.za.

Contact us for refunds here:

  • Monday - Thursday: 08:30 - 16:00
  • Friday: 08:30 - 15:30
  • Email: contact@terratac.co.za

How to claim from the warranty

All product warranties are in line with the CPA and come with a 12 month warranty against defects (unless otherwise stated). If your product breaks under normal use, simply return it for a repair or replacement.

To make a claim under the warranty, please send us the details along with your order number to contact@terratac.co.za.

Depending on the situation, we may ask for the item to be returned.

Read more about our warranty

How to return your item

If a return is required, simply send your item to:

Turnkey Commerce (Pty) Ltd.
Po Box 2112
Westville
3629

To return it by hand, or by courier, please request the return address via whatsapp or email.